Posts Categorized: Online SMS

SMS – the driving force behind mobile banking services

Mobile phones have fundamentally changed the way we communicate with one another and the days when phones were used for their original purpose, i.e. talking, are long gone. Why call someone when you can use Facebook or text? Nowhere are our changing habits more apparent than in the way we manage money. We bank online,… Read more »

Eight reasons for incorporating bulk SMS into your direct marketing activities

While social media and web-based projects are all the rage with regards to current-day marketing activities, the whole process can be very “hit and miss” because you have no control over who will follow you on Twitter (or similar) or visit your website. Direct marketing campaigns allow you to be much more targeted.  Having said… Read more »

Case study online automotive

Running an e/commerce site for automotive spares is a highly competitive business. Companies operating in this sector receive thousands of enquiries on a daily basis and if they want to be successful, they must have the facilities in place to be able to respond to customer requirements quickly and provide good customer care. Online Automotive,… Read more »

Send PDF attachments as SMS messages using toText.net online SMS service

It can be challenging for vehicle hire or maintenance companies to operate efficiently and provide high quality after-sales service to their customers. Both factors, however, are vital to their success and in order to achieve this they are willing to invest in sophisticated job management and allocation software systems. The majority of these systems use… Read more »

Use email to SMS to improve customer service

All businesses strive to provide their clients with good after sales-service, but providing consistently good customer service on a regular basis can be both expensive and time-consuming. During economic downturns existing customers often experience less than adequate customer service; sales personnel are so busy trying to secure new business they often forget about existing customers,… Read more »

The importance of personalising SMS replies

Our digital era is having a huge impact on the way young people communicate. They have a whole variety of different technologies (Smartphones, games consoles, computers) at their disposal that allow them to interact with each other in many different ways. With more than 80% of 11 – 25 year olds actively using at least… Read more »

SMS based appointment reminders

Missed NHS appointments cost the Government and ultimately the taxpayer in excess of £6million per annum, according to industry statistics. Patients believe the blame lies with the NHS – letters not being sent out in time, not being able to cancel or change the appointment because phone lines are busy or never answered, or stuck… Read more »

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