Posts Tagged: SMS appointment reminders

The importance of personalising SMS replies

Our digital era is having a huge impact on the way young people communicate. They have a whole variety of different technologies (Smartphones, games consoles, computers) at their disposal that allow them to interact with each other in many different ways. With more than 80% of 11 – 25 year olds actively using at least… Read more »

SMS based appointment reminders

Missed NHS appointments cost the Government and ultimately the taxpayer in excess of £6million per annum, according to industry statistics. Patients believe the blame lies with the NHS – letters not being sent out in time, not being able to cancel or change the appointment because phone lines are busy or never answered, or stuck… Read more »